Refund Policy for Rankendiya.lk E-Commerce Website
At Rankendiya.lk, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a refund within 14 days of delivery.
- Eligibility for Refund
a. To be eligible for a refund, the product must be unused and in its original packaging.
b. Refunds are only available for products purchased directly from Rankendiya.lk.
c. Refunds are not available for products purchased from third-party retailers. - How to Request a Refund
a. To request a refund, please contact us at info@rankendiya.lk with your order number and reason for the return.
b. We will provide instructions on how to return the product.
c. You are responsible for the cost of shipping the product back to us. - Refund Process
a. Once we receive the returned product and verify its eligibility for a refund, we will process the refund within 7 business days.
b. The refund will be credited back to the original payment method used for the purchase.
c. Please note that it may take up to 10 business days for the refund to appear on your credit card or bank statement. - Exchanges
a. We do not offer exchanges at this time. If you would like a different product, please return the original product and place a new order. - Damaged or Defective Products
a. If your product arrives damaged or defective, please contact us at info@rankendiya.lk within 48 hours of delivery.
b. We will provide instructions on how to return the product and offer a refund or replacement. - Contact Information
a. If you have any questions or concerns about our refund policy, please contact us at info@rankendiya.lk.
Return Policy for Rankendiya.lk E-Commerce Website
At Rankendiya.lk, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a return within 14 days of delivery.
- Eligibility for Return
a. To be eligible for a return, the product must be unused and in its original packaging.
b. Returns are only available for products purchased directly from Rankendiya.lk.
c. Returns are not available for products purchased from third-party retailers. - How to Request a Return
a. To request a return, please contact us at info@rankendiya.lk with your order number and reason for the return.
b. We will provide instructions on how to return the product.
c. You are responsible for the cost of shipping the product back to us. - Return Process
a. Once we receive the returned product and verify its eligibility for a return, we will process the return within 7 business days.
b. The refund will be credited back to the original payment method used for the purchase.
c. Please note that it may take up to 10 business days for the refund to appear on your credit card or bank statement. - Exchanges
a. If you would like a different product, please return the original product and place a new order. - Damaged or Defective Products
a. If your product arrives damaged or defective, please contact us at info@rankendiya.lk within 48 hours of delivery.
b. We will provide instructions on how to return the product and offer a refund or replacement. - Contact Information
a. If you have any questions or concerns about our return policy, please contact us at info@rankendiya.lk.
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